Suljhaoo is a business management platform for small and medium-sized businesses across India, developed and operated by Valantech Solutions Private Limited (“we”, “us”, “our”). This Privacy Policy explains how we handle your information when you use our application.

1. Information We Collect

We collect information you provide when registering and using the app — including your store name, owner name, mobile number, and email address. During normal use, the app records business data such as sales, expenses, cash balances, customer and supplier records, and staff details. We also collect basic device and usage data to maintain and improve app performance.

2. How We Use Your Information

Information collected is used solely to deliver and improve the Suljhaoo service. This includes running your daily bookkeeping, generating business reports, sending transactional reminders, and providing customer support. We do not use your data for advertising, third-party profiling, or any purpose unrelated to your own business management on the platform.

3. Data Sharing & Disclosure

We do not sell, rent, trade, or share your personal or business data with third parties for any commercial purpose. Your data may be disclosed only in the following circumstances:

To trusted technology vendors who support our infrastructure, under strict confidentiality obligations
In response to a valid court order, legal process, or request by a government authority under applicable law
In the event of a merger or acquisition, to the successor entity under equivalent privacy terms

4. Data Storage & Security

All data is stored exclusively on secured servers located within India. We apply appropriate technical and organisational measures — including encryption in transit and at rest — to protect your information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our mobile application does not use cookies. Our web platform uses only essential cookies for session management and authentication. No tracking or advertising cookies are used.

6. Third-Party Links

Our platform may contain links to or integrations with third-party services. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies before providing any information to them.

7. Minors

Suljhaoo is intended for use by adults operating businesses. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided information through our platform, please contact us and we will take appropriate action.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at the details below. We will respond within 2 days of receiving your request.

9. Changes to This Policy

This Policy may be updated periodically to reflect changes in our practices or applicable law. We encourage you to review it regularly. Changes take effect on the date they are posted.

10. Contact & Grievance

For any privacy-related questions or concerns, please contact our designated Grievance Officer:

Email: contact@valantech.in
Address: Valantech Solutions Private Limited,
34/1Q, Ballygunge Circular Road, Ballygunge,
Kolkata – 700019, India
Response: Within 2 days