Refund & Cancellation

This policy describes how you may cancel a paid subscription to Suljhaoo and when refunds may be available. Suljhaoo is operated by Valantech Solutions Private Limited (“we”, “us”). If anything here conflicts with a written agreement you have signed with us, the agreement takes precedence.

1. Cancellation

You may cancel your paid plan at any time from your account (subscription or billing) settings in the app, or by writing to us at the email below. Cancellation stops future renewals; it does not always delete your account or data immediately — we retain and handle data as described in our Privacy Policy.

Where your plan is billed periodically, cancellation typically takes effect at the end of the current paid period unless we confirm otherwise. You will continue to have access until that date unless the service is suspended for breach of our Terms of Service.

2. Refunds

Fees are generally non-refundable except where required by applicable law or where we agree otherwise in writing. We may, at our discretion, offer a full or partial refund for the current billing period if you request it shortly after a charge and describe a genuine service issue we cannot reasonably resolve.

• Refund requests should be sent to the contact email below with your registered business name, mobile number, and the date and amount of the charge.
• Approved refunds are usually processed to the original payment method within 7–14 business days, depending on your bank or card issuer.

3. Contact

For cancellation help or refund questions, contact us at support@suljhaoo.com. You may also reach our company at contact@valantech.in.

Last updated: 23 April 2026